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Allow notifications, if prompted. In the Accounts screen of the Microsoft Authenticator app, tap the account you want to recover to open the full screen view of the account. I installed the authenticator app on my phone to help her and generated the code. support.microsoft.com On the accounts screen, select +, and then specify that you want to add a work or school account. 3. Once prompted, select to scan the QR code or enter the code manually. From my memory, when I set up the B2C directory, there is a wizard (Additional Security Verification wizard ) with the QR code popup. In the app, add an account and choose "Work or school account". 3. Unable to scan QR code: If you are unable to scan the QR code with your camera, there is an option to use a URL and a code. After Reset of My mobile Phone i am now Not able to Setup My Account because i have no Access to My QR Code anymore. Then as per instructions I install the Authenticator app on my other Phone. This is a one-time operation. Scan Scan the QR code (barcode) that shows on the login screen on the computer. If you are unable to scan the image, enter the following information in your app. MS Teams asks me to scan a QR code with the MS authenticator app on my mobile device. The app is implemented the account is activated, but there is no functionality to scan a QR code shown. Tap the + > Work or school account . I. Select the application option. I. 10/9/20 More options. I had the same issue from my work email address. Please help. Use your phone to scan the QR square that is on your computer screen. This is a TOTP ( time-based one-time password). The report or tile will open directly. 2. You will either see a QR code on your screen or a six digit code. It displayed the QR image. 2. Launch the Microsoft Authenticator app, click the Add button, tap third party accounts, then use your phone to scan the QR code on the screen. NOTE: If your mobile device is unable to download the Microsoft Authenticator app, please use the . Open the Authenticator app on your smartphone. Microsoft Authenticator for PC is one such app that provides one-time access codes not only for Microsoft accounts and products but other sites and products that utilize two-factor authentication. It offers several useful features to make Microsoft apps and additional compatible sites and applications incredibly easy, including: 2. Logging into a Microsoft account through an app (Authenticator) does not work on a laptop. Open the Microsoft Authenticator app, select the plus icon and select Add account, and then select Work or school account , followed by Scan a QR Code. Enter the six-digit code you see in the WinOTP app in the Google A screen should be displayed with an image of a QR code. Please open the Microsoft Authenticator app to respond . Now, its asking her the authentication code always and is not displaying the QR image. Nik Drummond. 3. I thought it was a one time deal and I deleted the app.I didn't note down the code. When my application saying waiting for approval sign in, there is no pop up question in my mobile asking me to approve it. Scan a Power BI QR code on your mobile device with the Power BI scanner. 6. A window will pop-up; Choose. If your camera is not enabled, you'll need to allow the Power BI app to use the camera. A window will pop-up; Choose. As we know, we can scan QR code to add Work or school account or Other (Google, Facebook, etc), and we cant add Personal account with scan QR code. Click Next. Google user. Configure mobile app Complete the following steps to configure your mobile app. Open the Microsoft Authenticator app, select allow notifications (if prompted), select Scan QR Code to open the QR code reader (to prepare for Step 8). To begin tap the + icon in the app home screen in the lower right corner of the screen. Return to the Google Authenticator app setup page (as described in the section above), or open the Google Authenticator App setup page directly, selecting the Set Up option in the Authenticator app section. In the app, add an account and choose "Work or school account". Setting up MS Authenticator. To use the URL and code method, click the "can't scan image" link on your computer, and it will display the URL and code you can enter in your Authenticator App on your mobile device. recommended this. Note: If you receive a prompt asking whether to allow the app to access your camera (iOS) or to allow the app to take pictures and record video (Android). Scan your first Verifiable Credential QR code Once you have the Authenticator app set up, it's time to get your first Verifiable Credential! Scan the image below. Enter this code on the MFA screen. Hi All, I'm unable to setup my work account on the Authenticator app as it's unable to scan the QR code on phone, it keeps on saying "QR Code was already been used" tried to enter the code manually but still does the same thing. I'll recommend try this on your test account and test environment over iOS. Microsoft Authenticator . The below is a sample only. Scan the image below. Regarding your description about The app is implemented the account is activated, but there is no functionality to scan a QR code shown, we assumes that you have already performed the steps like this mentioned information article topic Sign in with a QR code If your camera is not working properly, you can enter the QR code and URL manually. Use verification code (the app will generate a random passcode for you to enter) You will next be shown instructions on how to set up the app, including a QR code to scan. 3. I got a new QR code and reset the Authenticator App. Scan a QR code Note : Your phone will prompt you to allow authenticator app to use your camera. Add Account to Microsoft AuthenticatorOn your computer, go to the Additional security verification page. Note If you don't see the Additional security verification page, it's possible that your administrator has turned on the security Check the box next to Authenticator app, and then select Configure. The Configure mobile app page appears.Open the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, and then select Work or school account. See More. The report or tile will open directly. Using your mobile phones camera, scan the QR code in the computer browser. 7) Use your phone to scan your unique code (holding your phone pointed at the image on your computer screen will allow the app to automatically scan the image and continue the setup process). So I select Set up identity verification app -> Windows Phone. Microsoft Authenticator App Set UpOn the Additional security verification page, select Mobile app from the Step 1: How should we contact you area.Select Use verification code from the How do you want to use the mobile app area, and then select Set up.The ConfigureOpen the Microsoft Authenticator app, select Add account from the Customize and control icon in the upper-right, andUse your device's camera to scan the QR code from the Configure mobile app screen on your computer, andSelect Done.See More. In the app, add an account and choose "Work or school account". If you cannot access your account via browser, please contact your Office 365 admin and disable MFA for you and remove the lost device. The QR code must be stored in somewhere. Open the Microsoft Authenticator app on your phone. Select Allow. Perform "Require users to provide contact methods again" https://docs.microsoft.com/en Chrome, Edge, Firefox, etc). Install the Microsoft authenticator app for Windows Phone, Android or iOS. Fixing work/school accounts; Contact the person at the organization responsible and get access to the QR code which you should then scan to complete the organization account setup. Phone Call option. I installed the authenticator app on my phone to help her and generated the code. From your mobile device, open your device's App Store and search for the Microsoft Authenticator app. Select Next on the Scan the QR code page on your computer. After QR code is recognized, click on the account to view its associated 6-digit code. Step 6. Step 5. If your camera is not enabled, you'll need to allow the Power BI app to use the camera. Use QR Select + Add method and use the drop-down field to select Authenticator App. The app will display a unique 6-digit code. Use the camera to scan the QR code, and then select Done to close the QR code screen. User created account at Microsoft 3. And even To get the QR code, you simply need to login to your Google Account from your browser (ie. If successful, a six-digit one-time passcode will appear at the top of the window. you will be redirected back to the home screen, where you can see all your 2FA codes. If you are unable to scan the image, enter the following information in your app. I was able to choose text and QR verification methods. Code: 802 211 2. Depending on your mobile device's operating system, tap the plus sign or tap the 3 menu dots, and then Add Account. When the scanner opens, point it at the Power BI QR code. Features and compatibility. If you don't have an account set up in the Authenticator app, you'll see a large blue button that says Add account. I. I need urgent Support Here I cannot Login into My Account anymore because Always the 2fa Pops Up but i cannot proceed because of the inactice authenticator App. Where is the scan qr code option in the app? If that option is not available, click the plus sign (+) to add an accountyou may need to click the ellipsis () first. Not really my responsibility to handle this. If you can't scan the QR code, your app will have an option that lets you manually type a code instead. However When I launch the Authenticator it ask me for my account which I select and instead of letting me scan the barcode it shows the normal Authenticator code which changes every 30 seconds. When ready. What you have to do is go to https://mysignins.microsoft.com and under security and info you can manage log in verification methods. I had the same problem but then realized the QR code is actually a link to google authenticator in the app store. mobile app from the (i) App Store, Microsoft Store, or (ii) on Google Play. Step 6. The Scan the QR code page appears. Microsoft Authenticator is a multifactor app for mobile devices that generates time-based codes used during the Two-Step Verification process. 5. Click on Scan a barcode and scan the QR code generated by the web app. If your app allows you to set up 2FA by scanning a barcode in the app, choose that option and scan the QR code that's displayed on the MYOB screen. App just shows one time password 6. On the app header, tap the camera icon. Select + Add method and use the drop-down field to select Authenticator App. Notes: For more info about QR codes and how to get one, see Get started with the Microsoft Authenticator app or Set up security info to use an authenticator app, based on 2. marked this as an answer. 5. Scan a QR code Note : Your phone will prompt you to allow authenticator app to use your camera. On your secondary device, open the Microsoft Authenticator App, tap Add Account or the + button, and scan the QR code with your device camera that appears in the MFA portal. CORRECTION UPDATE!! As we know, we can scan QR code to add Work or school account or Other (Google, Facebook, etc), and we cant add Personal account with scan QR code. Google user. To use the URL and code method, click the "can't scan image" link on your computer, and it will display the URL and code you can enter in your Authenticator App on your mobile device. Select Work or school account . After scanning, click on Next to go to the next step. She was able to login. Select Work or school account. Please help. All other popular authenticators do not present this awkwardness. NOTE: Once the QR code is within your cameras frame, your Authenticator app will recognize the code. Depending on your mobile device's operating system, tap the plus sign or tap the 3 menu dots, and then Add Account . Setup MFA app on your iOS with your work account. Follow the steps to generate the QR code that you can scan using the MS Authenticator app and verify. A dialog box with a QR code will be displayed. For more information about manually adding a code, see Manually add an account to the app. Select the Scan a QR Code option. Next remove the work account from your MFA app. I asked her to update my account so I can use text messages as well as the QR code. 1. According to your description, I test Microsoft Authenticator APP (v 6.1.2) with nexus 6p (Android V 7.1.2), I am able to add Work or school account by scanning QR code. Scan the provided code with the Microsoft Authenticator app QR code reader, which appeared on your mobile device after you created your work or school account in Step 6. She stayed on the phone as I went step by step logging back in. However, if the QR code reader can't read the code, you can select Can't scan the QR code and manually enter the code and URL into the Microsoft Authenticator app. If you don't have any accounts configured, there will be a blue button on the middle of the page that says "Add Now, its asking her the authentication code always and is not displaying the QR image. (as shown in Step 2 above).The app should auto detect and enroll your account. 6) The QR image screen appears with a unique code created just for you. This will add a new account to Google authenticator and generate a six-digit pin on your mobile screen. Select the checkbox next to Authenticator app, and then select Configure. Configure mobile app Complete the following steps to configure your mobile app. In that Microsoft authenticator, if I click that Work account which I just added, it has option to enable 2step verification, but then it run my camera to scan QR code which I don't what QR code I need to scan. 1.Open the Microsoft Authenticator App on your mobile device. I will try condition access if there is no other solutions. When the scanner opens, point it at the Power BI QR code. Code: 802 211 If already installed, go to step 2. And even Alternatively, the site may give you a (as shown in Step 2 above).The app should auto detect and enroll your account. Please do not print and scan. After downloading your authenticator app, follow the instructions in the app to pair your account. Because I try not to change security settings if I can avoid. Where is the QR Code scanning ability in MS Authenticator, on Android Google Play, as of 20210108 ? 5 Code: 802 211 Open the Authenticator app on your smartphone. This is a sample QR Image. Hi DouglasMarch, Based on my experience and test, when you try to add a work account to Microsoft Authenticator app, you will be prompted to sign in or scan QR code, considering you are not able to sign in successfully with email address, I recommend you could try Go into your Security settings. Notes: select Allow so the authenticator app can access your camera to take a picture of the QR code in the next step.If you don't allow the camera, you can still set up the authenticator app as described in Manually add an account to Select the Scan a QR Code option. The Device is iOS which I recently reset with new OS and Authenticator app was working perfectly before the reset. If you are unable to scan the image, enter the following information in your app. On the computer, click Next. 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