The food we had at the buffet restaurant was pretty good but we had the best dinners ever at the Lodge Wood Fired Grill. This allegation has been proven to be untrue. Great Wolf Lodge is active on all social networks including Facebook, Twitter, Instagram, Pinterest, and Youtube. The Great Wolf Lodge water park resort in Grand Mound, WA, is located less than an hour from Seattle, WA. There is a $10 fee to dine inside the gingerbread house, and this fee is donated to the local Ronald McDonald House. Hi Reid, as a company we have a strong bed bug prevention program. In addition to the water park, kept warm at 84-degrees year-round, check out kid-friendly activities, a range of dining options, interactive games, and more all under one roof. Location & Hours Scotrun, PA 18355 Get directions Edit business info Amenities and More Accepts Credit Cards Accepts Apple Pay Good For Kids Private Lot Parking 3 More Attributes About the Business Arrive as a family and leave as a pack at Great Wolf Lodge. Go with the flow in our water park resort or find adventurous dry-play throughout the lodge -- this family getaway is one they will never forget. When I called to cancel, they charged me $50 to cancel. The adults-only hot tub sat maybe 10-15. I recommend that you at least bring bottled water. 2022 Great Wolf Resorts, Inc. All rights reserved. Shortly after I noticed several welted itchy bumps all over my arms legs and butt cheek. To much money to pay for such poor service. We would like to remind parents that although we have award-winning lifeguards, they are not a substitute for responsible parental supervision. Lake Stevens resident Maranda Kuehn said her daughter's stay at the water park in. They now claim to have taken our room out of service!"!! How far is Great Wolf Lodge from Portland? Plunge, splash or float at one of our three adjoining indoor waterparks or our outdoor waterpark, each reserved exclusively for our guests. Head to this place! In the morning I noticed blood streaks on the sheets and pillows and was very confused as I had no wounds on me. Further, based on the number of bites i have, it is obvious that this was not one or two bugs and the room was likely infested for a long time. Specialties: Arrive as a family and leave as a pack at Great Wolf Lodge. 40%. Great Wolf Lodge 311 reviews Claimed Water Parks, Resorts, Hotels Edit Open Open 24 hours See 309 photos Write a review Add photo From This Business Explore a world of play Arrive as a family and leave as a pack at Great Wolf Lodge. No Reviews. "It's not a rare complaint," Moore said. The lobby area was nice as well. Roomy. I now have bites and welts literally ALL OVER MY BODY". Low budget friendly cakes TIA. Do not add your card to a wristband. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The resort is geared toward young children. 99% of travelers recommend this experience. Once or twice here for me would be quite enough as it is definitely tailored to the young adults & their children. Located in America's Historic Triangle of Williamsburg, Jamestown and Yorktown, it was Great Wolf Resorts' first East Coast location. Best Coupon. Getting some father/adult-son time on a recent Sunday afternoon, we happened to be in the area and thought why not stop by to take a look. So we enjoyed our stay for sleeping and relaxing in our room, but will be trying other hotels in the area on future trips. Basic breakfast is $9.50 extra, most cool kid's activities are extra, a high floor room is extra, a room with some hokey bunkbeds is extra, etc, etc, etc. When i explained i had already been charged $64 for that request, they reluctantly took the second "upgrade charge" off. So far it was fine. Its unique to find a place like this. Join us throughout the day for free, fun and engaging family events. Bedbugs are not known to transmit disease. First time ever I allowed my 8 year old to do some attractions himself that is how safe I felt.This resort appeals to ages 2-12 so may not be for everyone. Bed Bug Planet SM Reports Great Wolf Lodge (913) 299-7001 10401 Cabela Dr Kansas City KS 66111. The resort seemed to be maintained quite well, but it shows its age in many places. We stayed in room 409 and it was clean enough, except I could write "DUST ME" on the tv stands and the top of the ceiling fan (viewed from the loft) had about an inch of dust on it. As part of the experience, Great Wolf Resorts lodges include a water. GWL_Management, Guest Relations Manager at Great Wolf Lodge Wisconsin Dells, responded to this review. He had a blast. This is the most painful thing I have ever experienced, the itching is horrible. However not a place for a group of teenagers. Is it based per room And or per nights stay? Im taking two toddlers and wondering about chlorine levels. Great Wolf Lodge contacts Phone number +1 608 662 4700 Website www.greatwolf.com View all Great Wolf Lodge contacts ADVERTISIMENT Most discussed Great Wolf Lodge complaints Refusing to give refund 4 (opinions to this review) Refund not correct and causing my checking account to be negative all weekend 2 (opinions to this review) BEWARE!! It can definitely get expensive but I knew that coming in so I was not shocked. No matter how fun we thought this weekend would be after talking things over with their very rude Customer Service rep- that person alone has made this whole experience a nightmare! See attached photos! Prices are the average nightly price provided by our partners and may not include all taxes and fees. Received no confirmation. The arcade is sort of up to you how much you want to spend there. If you cancel the day after you book for a two night stay of $1200. We just returned from a 3 night stay at the Great Wolf Lodge and had such a good time! When you're looking for the ultimate family getaway, our resort has it all: an indoor water park open all year round, fun attractions & events on dry land, dining options to please every palate, and more all under one roof! THERE ARE PLENTY OF OTHER PLACES TO STAY. Further, based on the number of bites i have, it is obvious that this was not one or two bugs and the room was likely infested for a long time. Have a couple little ones and on a budget, this place is for you! To find more, please read our Privacy Policy and Cookie Policy. We were at one in Washington state. There are all ages of people and we have never had a single problem. This we found out AFTER making reservations. YOU HAVE BEEN WARNED! Not even the most basic little extras are free at GWL. I asked for a new room, right away. The benefits available 94% of travelers recommend this experience. They were rude and slow during check in. THIS PLACE IS NASTY. 2022 FOX Television Stations, FOX13 News | Seattle & Western Washington | Formerly Q13 News, VIDEO: Suspect robs Spanaway gas station at gunpoint, still on the loose, Docs: Trafficked woman taken from California makes harrowing escape from 'vicious' Seattle pimp, Ticketmaster announces several last-minute changes to Taylor Swift Eras Tour sale, Lost rescue dog turns herself in at police station, footage shows, Former Pierce County deputy arrested for domestic violence, Police investigating shooting and crash in Lakewood, Tacoma Police Union says police chief's reports of falling crime 'misleading', Technical issues challenge NASA ahead of latest moon rocket launch, City of Forks pays $1M to family of Quileute inmate who reported sexual abuse, then died by suicide, Ingraham High School shooting victim identified, suspects face judge, 4 suspects wanted in Lakewood shooting, car crash, Police union claims "misleading" crime numbers from Tacoma officials, Morning fog, plenty of fall sunshine through the weekend. Our family was lucky to get four rooms near each other. Taxes and fees that are shown are estimates only. We enjoy the water park so we come here every couple of years. I booked a stay with Great Wolf Lodge, but only because the receptionist told me it would be no problem to cancel the trip. They state the reason as because they are a lodge and not a hotel. We did have an issue with a beer can on our patio. If you are looking for something grand and have teenagers, Kalahari is your best bet. Posts are solely the responsibility of their respective authors. Admin Office: PO Box 1394, Olympia, WA 98507 Admin Phone: (360) 704-7544 Visitor Services Hotline: (360) 763-5656 info@experienceolympia.com. BED BUGS AT THE GREAT WOLF LODGE!! Welcome to Great Wolf Lodge! and includes: One commemorative Snowland Ornament Two tummy-warming 3 Piece Hot Cocoa Bomb Sets Two official assorted Snowland Mugs The website mentions a nominal resort fee however it doesn't state how much that is. STAY AWAY FROM THIS PLACE!!!!!! The grandkids loved it! Save. I am an in-shape guy in his 30s. Families and people of all ages can gather and just enjoy the fun. And waste of money. I did wave pool and 2 large slides and no problem. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. LAKE STEVENS, Wash. -- A popular indoor water park and hotel responded Wednesday to a viral Facebook post detailing every vacationer's worst nightmare:Bedbugs.The Great Wolf Lodge in Grand Mound responded to concerned comments on Facebook and answered messages from Q13 News following a social media post alleging a pest problem at the resort. 2022-2023 Visitors Guide . The ladies we dealt with in the Magi store were the best and super helpful. The pools seemed clean, but the lifeguards constantly paced back and forth along 8 foot paths on the edges of every pool, even when the pools were empty of people! They like to "nickel and dime" you for ever-y-thing! Browse 236 great wolf lodge stock photos and images available, or search for wisconsin dells or indoor waterpark to find more great stock photos and pictures. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Unlock access to a variety of the best attractions and entertainment for all ages including bowling, mini golf, ropes course, arcade games, and more with a Great Wolf Lodge Wolf Pass from. Dry Land Attractions Enjoy family time together outside the waterpark at our various attractions . With multiple flexible rooms and more than 15,000 square feet of outdoor event space, our Grand Mound resort has your next special occasion covered with: Adaptable event spaces for birthdays, weddings, cocktail receptions, conferences, meetings, and more Location & Hours 1700 Nations Dr Gurnee, IL 60031 Get directions Edit business info Amenities and More Good For Kids Is there a grocery store near by? Smaller of the water parks in the area, but that is what we wanted for my 2 and 8 year old. Book now and prepare your pack for adventure. I am leaving five days later with bug bites ALL over my body. "We train our staff to inspect guest rooms daily as part of our normal course of business. They now claim to have taken our room out of service!"!! Half Day Passes start at $40 per person and Full Day Passes start at $50 per person. Poor customer service. Fairfield Inn & Suites by Marriott Sandusky View Hotel 9 reviews 0.8 miles from Great Wolf Lodge Sandusky Free Wifi Free parking Special offer Visit hotel website Breakfast included Super 8 Sandusky North View Hotel 408 reviews 0.8 miles from Great Wolf Lodge Sandusky Free Wifi Free parking Breakfast included Rodeway Inn View Hotel 11 reviews Book your stay and come together while you get away. Check in was very easy location right off of Highway 90 makes it very convenient to get into accommodations were wonderful plenty of room for three children and two adults we had a wonderful trip waterpark was well-kept employees were friendly plenty of things to do eating options in the area were numerousand a great time was had by all would recommend for a family with childrenhours of operation we're good opening at 10 closing at about seven or eight. I didn't want to make a big deal out of it, so let it pass. November 18-January 4. Though bedbugs in hotels and expensive resorts are well-documented, the post was shared nearly 20,000 times.Lake Stevens resident Maranda Kuehn said her daughter's stay at the water park in early May was riddled with the bugs. Get Great Wolf Lodge promo codes for $55 AND UP in November 2022. There is so much to do between the water park and the Magi quest and everything else in between we were never trying to figure out what to do next. 96% of travelers recommend this experience. Your family can even dine inside by making a reservation for one of the many gatherings. They now claim to have taken our room out of service!"!! I was given an email address to contact the manager. She must have not seen it..Finally, the waterpark was LOVED by our 4 year old son. We'll match it! STAY THERE AT YOUR OWN RISK, BUT I AM TELLING YOU, THIS IS NOT SOMETHING YOU EVER WANT TO EXPERIENCE. Great Wolf Lodge insights Based on 1,357 survey responses Areas for improvement Trust in colleagues Sense of belonging Overall satisfaction 2 stars HR Manager (Former Employee) - Washington State Park, TX - November 2, 2022 What is the best part of working at the company? How far is Great Wolf Lodge from Seattle. BED BUGS AT THE GREAT WOLF LODGE!! Tips Vicki Report | 3 years ago very comfortable and clean room Mariia This is the most painful thing I have ever experienced, the itching is horrible. I am leaving five days later with bug bites ALL over my body. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. You can bring in food if you want. IBEWARE!! We never waited longer than 5 minutes for any of their slides. Mom and Grammy found very poor customer service, understaffed everywhere, lines at all food venues, lines to get magi stick, lines to check in, lines to eat, lines to get towels, lines to return towels, lines to get arcade money., lines to get ice cream. Moore offered these tips for hotel guests to protect against bedbugs: While bedbugs bites are unsightly, they're not dangerous, Moore said. We understand our corporate leadership team has been in direct contact with you. eryday, every threedays and they do not freshen up your room everyday every three days they freshen your room.You do not want to stay in a dirty room. This Great Wolf Lodge has bedbugs bad.The health department should step in and make Great Wolf Lodge get rid of the bedbugs.Bedbugs can ruin everything if you bring them home and do not know if you have them.It is like losing everything in a fire when you are infected with them.At the lodge they should should give you 2 extra nights and have your next room inspected.They are rude at this lodge.They need more staff in the all you can eat dinning on the 1st floor.They do not change your sheets ev. Grandma and grandpa and me stayed with my five kids I got bite by a bedbug.I had a allgeric reaction and had to live the hotel I called the hotel after I got some medicine and said they weren't going to do anything at 599.00 ,they should of given the hotel room free.If you bring bedbugs home you can lose everything.Also the lady I talked to said they have had bedbugs in other rooms.They should give you the option to stay for the day for 24.99 a day passe for all the guest in your party if your r. oom has bedbugs,or free to come back and use the waterslides.